Privacy Policy
INTRODUCTION
Your privacy is important to us, so through this document, we will explain what data we collect from our users, how we use it, and why, among other guidelines.
For your information, we will never ask for more details than we will actually need for the services required; we will never share it with third parties, except by legal obligation or with your previous authorisation; and we will never use your data for any purpose not previously specified.
As users, you should read this Privacy Policy carefully, on a regular basis, and every time you enter your personal data because this document may have been modified. The provider can change any type of information that may appear on the website to comply with regulations or to update the policy without the obligation to give prior notice or inform users of said obligations, with publication on the website of the provider being sufficient.
DATA CONTROLLER
Identity: CERÀMICA FERRÉS, S.L. (also, the provider)
Tax identification number (NIF): B17031824
Registered address: Crta. C-66, km.12, 17121, Corçà, Girona
Email: info@ceramicaferres.com
CERÀMICA FERRÉS, S.L., as the owner of the website, in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of individuals with regard to the processing of personal data and on the free movement of such data and other existing regulations on the protection of personal data and by Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, both technical and organisational, to ensure and protect the confidentiality, integrity, and availability of the data entered.
METHODS OF OBTAINING THE DATA, WHAT DATA WE COLLECT and ITS PURPOSE:
The data we collect, the way we obtain it and the purpose of the processing is as follows:
- Contact form and/or information request:
· Required data: name, email, profession;
· Purpose: to respond to queries and/or provide information required by the User;
· Legitimation: User’s consent. - Using the “professional area” form:
· Required data: name, email, profession;
· Purpose: for the creation of a user account and to be able to access the functionalities of the website;
· Legitimation: User’s consent. - Newsletter subscription form:
· Required data: email;
· Purpose: to send the User commercial information of interest about our products and/or services through email, SMS, social communities or any other electronic or physical means, in case the User has expressly consented to it;
· Legitimation: User’s consent. - Carry out the contractual relationship and the similar administrative, fiscal and accounting procedures that are necessary by virtue of current legislation
· Required data: name and surname, telephone, address, ID card, email, health data, signature;
· Purpose: to carry out the commercial, fiscal and internal administrative management;
· Legitimation: consent of the interested party and contractual relationship. - Video surveillance: Security of some premises
· Required data: image;
· Purpose: security of people, property and facilities (detailed information in the “video surveillance” section of this privacy policy);
· Legitimation: legitimate interest of the provider
You can revoke your consent at any time by sending a letter with the subject “Unsubscribe” in the aforementioned email.
According to the LSSICE, CERÀMICA FERRÉS, S.L., does not engage in SPAM practices, therefore, does not send commercial communications by email that have not been previously requested or authorised by the User. Consequently, in all communications that you will receive from the provider, the User has the possibility of revoking your express consent to receive our communications.
We will not process your personal data for any other purpose than those described, except by legal obligation or court order.
Your personal data will not be processed for automated decision-making.
DATA RETENTION PERIOD
Your data will be kept for the duration of the purpose for which they were collected, by legal obligation or judicial requirement, and as long as you do not withdraw your consent or until you exercise your right of deletion or opposition, or limitation of processing. However, we will keep your data for the periods legally provided for in the applicable provisions.
RECIPIENTS OF DISCLOSURES AND TRANSFERS
CERÀMICA FERRÉS, S.L. It will provide information to the security forces and bodies under court order or by obligation of a legal regulation. The information provided will only be that available to the provider at that time. CERÀMICA FERRÉS, S.L. will carry out international data transfers by using the following tools necessary for the development of the activity, being able to store your data. These tools are as follows:
Google Analytics: to carry out an analysis and metric of the use that users make of the website through cookies. The information generated and collected by these usage cookies (including the IP address) will be directly transmitted to and stored by Google, Inc., located at Delaware, 1600 Amphitheatre Parkway, Montaré View (California), CA 94043 in the United States (“Google”), on its servers in the United States. Google, Inc. adheres to the EU-U.S. Privacy Framework, approved by the European Commission.
Email Marketing: used for the email marketing service: The Rocket Science Group, LLC 675 Ponce de Leon Ave NE Suite 5000 Atlanta, GA 30308 USA. Adhered to the Data Privacy Framework.
The information you provide us through this website will be hosted on the servers of CERÀMICA FERRÉS, S.L., contracted from the company that provides the web hosting service.
The processing of the data of the aforementioned entities, as well as any other tool used by the provider, is regulated by a data processor contract between the provider and this company.
THE RIGHTS OF THE INTERESTED PARTIES
As a user/interested party, you can request to exercise the following rights before CERÀMICA FERRÉS, S.L. by sending a letter to the postal address in the header or by sending an email to info@ceramicaferres.com, with the subject, “DATA PROTECTION: RIGHTS OF THE AFFECTED”.
Rights
· Right of access: allows the interested party to know and obtain information about their personal data subject to processing.
· Right to rectification: allows the interested party to correct errors and modify data that is inaccurate or incomplete.
· Right to erasure/to be forgotten: allows inadequate or excessive data to be deleted.
· Right to object: the right of the interested party to not have their data processed or to stop the processing of the same.
· Right to restrict processing: involves the flagging of stored personal data in order to limit any future processing, for the exercise or defence of claims.
· Right to data portability: involves the disclosure of the data undergoing processing to the interested party, so that they can transfer it to another controller without any impediments.
· Right not to be subject to a decision based solely on automated processing, including profiling: the right not to be subject to any decision that is solely based on automated processing that effects or will significantly affect the interested party.
As a user, you have the right to withdraw the consent given at any time. The withdrawal of consent shall not affect the legality of the processing performed prior.
You also have the right to lodge a complaint with the supervisory authority if you believe that your rights in relation to the protection of your data may have been infringed (aepd.es).
ADDITIONAL INFORMATION
SECURITY MEASURES
The data you provide to us will be treated confidentially. The provider has adopted all the technical and organisational measures and all the levels of protection necessary to ensure the secure processing of data and to prevent its alteration, loss, theft, and unauthorised processing or access, in line with the current state of technology and the nature of the data stored. Likewise, it guarantees that the processing and registration in files, programs, systems, equipment, premises, and centres comply with the requirements and conditions of integrity and security established in the current regulations.
LANGUAGE
The applicable language for this Privacy Policy is Spanish. Consequently, in the event of any contradiction between the versions provided in other languages, the Spanish version will prevail.
SOCIAL NETWORKS
CERÀMICA FERRÉS, S.L. can have a presence on social media. The data processing carried out on people who become followers (and/or perform any linking or connecting action through social networks) of the official pages for CERÀMICA FERRÉS, S.L. on social networks will be governed by this section as well as by the conditions of use, privacy policies, and access regulations of the social network that is appropriate in each case and previously accepted by the user.
CERÀMICA FERRÉS, S.L. will process your data for the purpose of correctly managing its presence on the social network, informing you of activities, products, or services from the provider as well as for any other purpose that the regulations of the social network allow.
It is forbidden to publish any content:
– that is presumed to be illegal under national, community, or international law or that engages in activities that are presumed to be illegal or that contravene the principles of good faith;
– that violates the fundamental rights of individuals, does not show courtesy on the network, upsets or can generate negative opinions in our users or third parties and, in general, any content that CERÀMICA FERRÉS, S.L. considers inappropriate;
– and, in general, that contravenes the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, privacy protection, the protection of the consumer, intellectual, and industrial property rights.
Likewise, CERÀMICA FERRÉS, S.L. reserves the right to remove any content that is considered inappropriate without previous notice from the website or the corporate social network.
In any case, if you submit personal information through the social network, CERÀMICA FERRÉS, S.L. will be exempt from any liability in relation to the security measures applicable to this platform and to the user. If you want to know what these are, you should consult the specific terms of the network in question.
VIDEO SURVEILLANCE
Images are captured in order to preserve the safety of people and property, as well as the facilities.
The user is informed by means of a video surveillance poster located in a place prior to the camera and sufficiently visible that informs that the facilities are under video surveillance.
No transfers are foreseen, except to the Law Enforcement Agencies, nor will any international data transfer be carried out.
Images will be retained for a maximum period of 30 days from their capture. Once this period has elapsed, the images must be cancelled, in accordance with current regulations. It provides: “the cancellation will lead to the blocking of the data, being kept only at the disposal of the Public Administrations, Judges and Courts, for the attention of the possible responsibilities arising from the processing, during the limitation period of these. Once the aforementioned period has elapsed, the deletion must be carried out.”
CHANGES TO THIS PRIVACY POLICY
CERÀMICA FERRÉS, S.L. reserves the right to modify this policy to adapt it to new legislation or jurisprudence.
REVOCABILITY
The consent given, both for the processing and for the transfer of the data of the interested parties, can be withdrawn at any time by communicating with CERÀMICA FERRÉS, S.L. according to the terms established in this policy for the exercising of rights. This revocation shall in no case be retroactive.
LEGISLATION
In general, the relations between CERÀMICA FERRÉS, S.L. with the users of its telematic services, present on this website, are subject to the Spanish legislation and jurisdiction. The parties will expressly submit themselves to the Courts and Tribunals of Gironafor the resolution of all disputes arising out of or relating to its use.
